The e-Sănătatea Mea guide: how to set up your account before 1 September

In brief

From 1 September 2026 there is e-Sănătatea Mea (the national e-health patient portal), where you can see your prescriptions, referrals, medical letters and the services paid for by the public health insurer. The address is portal.esanatateamea.ro.

There are two ways to set up the account. One needs a phone and the ROeID app (the Romanian state's digital identity), and involves a wait of a few days. The other is done at the doctor's, with your ID card, with no phone and no internet. It is worth doing before 1 September, precisely so the wait does not catch you out on the day you need the account.

Using the platform is not mandatory. Booking by phone and going in person to the front desk remain available.

It is the patient portal within the health insurance IT platform, built by CNAS (the National Health Insurance House). The law that requires it is Law no. 157/2026, promulgated on 20 July 2026, which adds four new paragraphs to Article 280 of Law 95/2006.

The law says three things that matter to you. The portal must exist from the second half of 2026. It must give you secure access to your medical information and to electronic services with providers. And it must include a booking system that all providers are required to use from the fourth quarter of 2026.

The first date is 1 September. The second is October–December. In between, the system will be only half up and running, and it is good to know that in advance.

The portal has 12 modules. The ones announced so far are "Pachetul meu" (My package) for your medical history, "Starea Mea" (My status), prescription history, reimbursement history, appointments, medical forms, the health card, and "Nu ești singur" (You are not alone), which answers frequently asked questions.

Not because the portal gives you anything on 20 August. It gives you nothing, yet.

ROeID states a usual approval time of 24–72 working hours. If you want to use the portal after 1 September, start enrolling early and check the current official instructions.

The second reason is more practical. If you choose the route through your doctor, you need a visit to the practice anyway. Better to tie it to an appointment you already have booked than to make a separate trip in the first week of September.

You need a smartphone and your identity card.

1. Install the ROeID app on your phone and create an account with your email address and a password.
2. Take a photo of your ID card, so the app can extract the details.
3. Take a selfie, which is compared with the photo on your ID card.
4. Record a short video turning your head in the directions requested, and a video moving your ID card in front of the camera.
5. Wait for approval from the Authority for the Digitalization of Romania (Autoritatea pentru Digitalizarea României), then set your password.

Once your identity is approved, go to portal.esanatateamea.ro and log in. Confirm the login request from the notification you receive on your phone, and you are in.

The steps, the pitfalls, and what to do if your registration is rejected are covered separately, in the article about ROeID in this same series.

This is the route the press mentions least, and the one that solves most real-life situations in oncology.

Take your ID card to a doctor who has a contract with the public health insurer — usually your family doctor (GP). The doctor creates your account using your CNP (personal numeric code). You give an email address, where you receive your username, and you set your own password.

You do not need a smartphone, you do not need ROeID, and you do not wait for any approval. You only need an email address you can access. If the patient has no email, an address set up together with a family member can be used — but then that person effectively holds the key to the account, and it is worth discussing beforehand, not afterwards.

Once you log in, you should find:

• your history of consultations and of medical services paid for by the public health insurer;
• electronic prescriptions, with the history of when they were dispensed;
• referrals;
• medical letters;
• sick leave certificates;
• test results, where available;
• information about the treatments and medical devices you have received.

One important point, stated by CNAS: the patient decides who can view their medical information and at what level of access. It is worth looking for this setting in your account from the first day, before you need it.

The prescription is issued directly in the system and becomes visible in your account. At the pharmacy you identify yourself with your ID card or your health card, and the pharmacist sees the prescription without you bringing them a paper copy.

Referrals are going digital too. From 1 September, the family doctor issues three digital referrals, and the specialist sees them by logging into the new SIUI (the health insurance IT system) with your details, without you having to show them.

Watch out for one nuance: you can book online even without the referral uploaded, but the document is still required when you turn up for the appointment. Do not assume that "it is in the system" means "nothing else is needed."

From 1 September, the new electronic identity card can also take the place of the health card. The two work in parallel during the transition period, and the identity card's chip contains no medical data — only what is needed for authentication and signature.

From 1 September, bookings start with specialist outpatient care, at public and private providers that have a contract with the public health insurer. You see the available slots, search by specialty, service, town and date, and receive a confirmation.

Family medicine and hospital admissions come later. The requirement for all providers applies from the fourth quarter. Until then, a practice may not be in the system yet, and that is not a mistake on your part.

This is the part press articles do not tell you, and the one that matters most if you are having cancer treatment.

• It is not known how much history you will find in your account. No public source says how far back the history goes. Assume you will see little at first and that it fills up over time.
• It is not known how medicines from the national health programs will appear. Special-regime prescriptions, approval decisions and program files are not described anywhere in the public communication about the portal. Until this is clarified, treat them as being outside the platform.
• Not all providers are on board from day one. The requirement starts in the fourth quarter.
• The law says nothing about a family member's access to the record. The promulgated text contains no provisions on a proxy or a legal representative. What can be done in practice is covered in the article about family in this same series.

The practical conclusion, in one sentence: do not throw away your paper file. At least not until you see with your own eyes, in your account, everything you need for your next appointment.

• If ROeID approval takes longer than a few working days, do not start it again from scratch. Take the route through your doctor, which does not depend on it.
• If you do not receive the email with your username, check your spam folder and confirm with the practice the exact address that was entered.
• If a document is missing from your account, ask for a paper copy from whoever issued it. Its absence from the portal does not cancel your right to the document.
• If the pharmacy cannot find the prescription, ask the doctor for a printed copy. In the first weeks, an extra piece of paper costs less than a wasted trip.

• Can you create my e-Sănătatea Mea account at my next visit?
• Is your practice already in the booking system?
• Will my referrals be issued digitally or on paper in the coming months?
• Will my prescriptions from the oncology program appear in the portal, or stay with the current process?
• If a document does not appear in my account, who do I ask for a copy?

Choose one of the two routes and start it this week. If you have a smartphone, install ROeID today and let the approval come through while you get on with other things. If you do not, make a note to ask for the account at your first visit to your family doctor, and take your ID card with you.

On 1 September, the difference between those who can log straight in and those starting from scratch will be a few days. Those days can be gained now.