Info
How we check what we write
The process is the same for every published item. We write it down so you can check what we say, not so you take our word for it.
How an item reaches the site
1. It gets a clinical risk level
Every item is classified before it is written: low, medium or high risk. The level is not about length or complexity — it is about how much the text could influence a medical decision. “What to bring to your first appointment” is low risk. Anything about treatments, contraindications or emergencies is high risk.
2. It is based on documented sources
Claims that need a source include one, and readers can find it at the end of the article. Country-specific information, such as rights, benefits, and emergency lines, cites the relevant official source and shows when it was last checked.
3. It goes through medical review
The medical reviewer checks accuracy, currency and clarity. They can request corrections, correct the text directly, and stop the publication of anything they consider incorrect or unsafe. An item can also be suspended after publication — it then disappears from the site, in both languages, until the matter is settled.
4. High risk needs the medical lead's approval
High clinical-risk material becomes public only after the medical lead approves the exact version in the displayed language. If the text or language changes, the new version remains non-public until it is approved again.
5. A date appears only if the review happened
An article says “medically reviewed by … · date” only when the review took place and was signed by the responsible reviewer. High-risk material without the required approval is not published.
6. It is reviewed again when a source changes
We review items periodically. If the source or the content changes, the item is marked for a new review before its status is confirmed again.
What we do NOT do
- We do not diagnose, do not recommend treatments and do not interpret test results. Medical decisions stay between the patient and the team treating them.
- We do not give legal advice. Information about rights is for guidance, with the official source next to it.
- We do not answer individual medical questions through public content.
- The content is not sponsored and cannot be changed for payment.
Found a mistake?
Tell us. The report button sits in the corner of every page and needs no account. A report about medical content goes straight into the review queue, and if it holds up the item is corrected or suspended until the matter is settled.