Info
How we check what we write
The process is the same for every published item. We write it down so you can check what we say, not so you take our word for it.
How an item reaches the site
1. It gets a clinical risk level
Every item is classified before it is written: low, medium or high risk. The level is not about length or complexity — it is about how much the text could influence a medical decision. “What to bring to your first appointment” is low risk. Anything about treatments, contraindications or emergencies is high risk.
2. It is written from sources, not from memory
Claims that need a source get one, and the source is shown to the reader at the end of the article — not only in the page code. They are exactly the sources we declare to search engines. Where the information depends on the country (rights, benefits, emergency lines), the source is that country's official one and carries the date it was checked.
3. It goes through medical review
The medical reviewer checks accuracy, currency and clarity. They can request corrections, correct the text directly, and stop the publication of anything they consider incorrect or unsafe. An item can also be suspended after publication — it then disappears from the site, in both languages, until the matter is settled.
4. High risk needs the medical lead's approval
High clinical-risk material is not published without the medical lead's sign-off. If such material is published before that final approval — an exception that has to be approved explicitly — it carries a visible note at the very top of the page: “this material is awaiting medical review”. We do not hide the state in a footer.
5. A date appears only if the review happened
An article says “medically reviewed by … · date” only when the review actually took place, signed by the person responsible. When it has not, it says the material is awaiting review. We never put a deployment date where a verification should be — they are different things.
6. It starts again when the source changes
Items have re-check deadlines. When an official source changes, or when the text is edited after the last verification, the item goes back into the review queue and is flagged as changed since last checked until someone confirms it again.
What we do NOT do
- We do not diagnose, do not recommend treatments and do not interpret test results. Medical decisions stay between the patient and the team treating them.
- We do not give legal advice. Information about rights is for guidance, with the official source next to it.
- We do not answer individual medical questions through public content.
- The content is not sponsored and cannot be changed for payment.
Found a mistake?
Tell us. The report button sits in the corner of every page and needs no account. A report about medical content goes straight into the review queue, and if it holds up the item is corrected or suspended until the matter is settled.